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Copal Tree Lodge
Privacy Policy
We’re committed to protecting the privacy of our guests and future guests. This policy explains how we collect, use, and safeguard personal information when you visit our website, contact us, or make a reservation.
Information We Collect
We collect personal information necessary to provide our services and ensure a seamless guest experience. This may include:
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Reservation details: such as your name, contact information, payment details, and travel dates.
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Communications: messages, emails, and phone calls, which may be recorded or stored to ensure quality service and clear communication.
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Marketing preferences: information you choose to provide when opting in to receive updates, offers, or newsletters.
How We Use Your Information
Your information is used only to support your stay and enhance your experience with Copal Tree Lodge. Specifically, we may use it to:
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Process and manage reservations, including booking tours and experiences during your visit.
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Communicate with you about your stay, confirmations, and other service-related matters.
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Send personalized updates, promotions, or special offers if you’ve opted in to receive marketing communications.
We will never use your contact information for marketing purposes unless you have explicitly agreed to receive such messages.
Data Protection
We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, loss, or misuse.
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We do not sell, trade, or share your personal information with third parties.
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Your data is retained only as long as necessary to fulfill the purposes outlined in this policy.
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You have the right to opt out of marketing communications, update your information, or request deletion of your data at any time by contacting us.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal and operational reasons. The latest version will always be posted on our website. By using our site or services, you consent to the terms of this Privacy Policy.
If you have any questions or concerns about this policy or how your information is handled, please email reservations@copaltreelodge.com.
